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At Smart Choice Market, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you shop with us.

1. Information We Collect

We may collect information such as your name, email address, phone number, delivery address, and order details when you create an account, place an order, subscribe to our newsletter, or contact us.

2. Order Information

We use your order and delivery information to process orders, arrange delivery, provide order updates, and offer customer support.

3. Cash on Delivery

Smart Choice Market currently offers Cash on Delivery (COD). We use the information required to process and deliver your COD order and coordinate payment upon delivery.

4. How We Use Your Information

Your information may be used to fulfill orders, communicate delivery updates, respond to inquiries, improve our products and services, and provide a better shopping experience.

5. Customer Support

When you contact our support team, we may use your contact and order information to verify your order and provide appropriate assistance.

6. Website & Cookies

Our website may use cookies and similar technologies to remember preferences, improve website functionality, understand visitor activity, and enhance your overall browsing experience.

7. Data Protection

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. We continuously work to maintain appropriate security practices for our website and services.

8. Information Sharing

We do not sell or rent your personal information. Information may be shared with trusted service providers when necessary to operate our store, fulfill orders, deliver products, or provide essential services.

9. Your Privacy Choices

You may request access to, correction of, or deletion of certain personal information where applicable. You can also unsubscribe from promotional communications at any time using the unsubscribe option provided.

10. Policy Updates & Contact

We may update this Privacy Policy from time to time to reflect changes to our services or practices. For privacy-related questions or requests, please contact us at privacy@smartchoicemarket.info.

Welcome to Smart Choice Market. By accessing or using our website and placing an order, you agree to follow these Terms and Conditions. Please read them carefully before shopping with us.

1. General Terms

By using Smart Choice Market, you agree to use our website responsibly and provide accurate information when browsing, ordering, or contacting us. We reserve the right to update these terms when necessary.

2. Product Information

We make reasonable efforts to display accurate product names, descriptions, images, specifications, and availability. Product appearance may vary slightly depending on your device or screen settings.

3. Product Pricing

Product prices and offers may change from time to time. We reserve the right to correct pricing, product information, or availability errors whenever necessary.

4. Placing Orders

Customers are responsible for providing accurate name, phone number, and delivery details when placing an order. An order is subject to product availability and confirmation.

5. Cash on Delivery

Smart Choice Market currently accepts Cash on Delivery (COD). Customers must pay the applicable order amount in cash when the order is delivered to the provided delivery address.

6. Order Cancellation

Orders may be cancelled before they are processed or shipped, where cancellation is available. Once an order has been dispatched, cancellation may not be possible.

7. Shipping & Delivery

Delivery times may vary depending on your location, product availability, and delivery conditions. Customers are responsible for providing a complete and correct delivery address.

8. Returns & Refunds

Eligible products may be returned within the applicable 7–14 days return period from the delivery date. Products must meet the applicable return conditions. Refunds are processed according to our Return & Refund Policy.

9. Intellectual Property

All website content, including logos, text, graphics, product images, designs, and other materials, belongs to Smart Choice Market or its respective content owners. Content may not be copied, reproduced, or used without appropriate permission.

10. Changes & Contact

Smart Choice Market may update these Terms and Conditions from time to time. Continued use of the website after updates means you accept the revised terms. For questions regarding these terms, please contact our customer support team.

Return Window: 7–14 Days

At Smart Choice Market, we want you to be satisfied with your purchase. Eligible products can be returned within the applicable return period according to the conditions mentioned below.

1. Return Window

Most eligible products can be returned within 7–14 days from the date of delivery. The applicable return period may vary depending on the product category.

2. Return Eligibility

Products must be unused, unwashed, undamaged, and in their original packaging with all applicable tags, labels, and accessories intact.

3. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact our support team as soon as possible. We will guide you through the applicable return or replacement process.

4. How to Request a Return

Contact our customer support team within the applicable return period. Please provide your order ID and a brief reason for the return. Additional information or product images may be requested.

5. Return Approval

Return requests are reviewed according to the product's return eligibility. A return may be declined if the product does not meet the applicable return conditions.

6. Return Shipping

Return shipping arrangements may vary depending on the reason for return and product category. For eligible damaged, defective, or incorrect items, appropriate return assistance may be provided.

7. Refund Process

Once the returned product is received and inspected, an eligible refund will generally be processed within 5–7 business days. The final refund amount may depend on the applicable return conditions.

8. COD Order Refunds

For orders placed using Cash on Delivery (COD), eligible refunds may be provided through bank transfer or store credit, subject to verification and applicable refund conditions.

9. Non-Returnable Products

Personalized or customized products, opened personal care items, perishable food products once opened, activated SaaS subscriptions, delivered gift cards, and products marked as Final Sale may not be eligible for return.

10. Exchanges & Policy Updates

Exchanges may be available for eligible products depending on stock and product conditions. Smart Choice Market may update this Return & Refund Policy when necessary. Customers should review the latest policy before placing an order.